Due to an technical error, you received a Very Important Beauty Insider (V.I.B.) welcome email offering 10% off. Regretfully, we would like to clarify that you have not yet qualified for Very Important Beauty Insider status this year.
However, we would like to honor the 10% off discount in stores as an apology for the inconvenience. Bring a printout of this email into a store now through January 28, 2010.
If you are interested in V.I.B.—and more perks like these—here's how to qualify for the program:
-Spend $350 at a Sephora store in one calendar year (January-December).
-You will automatically earn V.I.B. Status for the current year and the next. Again, we sincerely apologize for the mix-up. Thank you, Sephora Customer Service
I wonder if they read my post. That was a nice gesture.